Help & Assistance

Recommendations about my payment method

Here are some recommendations to ensure that your payment method is valid to start a subscription in Europa+:

  1. Confirm that your debit or credit card allows online payments.
  2. Confirm that your debit or credit card allows international payments (does not apply in Mexico).
  3. When you start your free trial, NO CHARGE IS MADE, but a confirmation of the payment method is made for 0.50 ctvs USD, 50ARS or $11 MXN, these never leave your account. Make sure you have sufficient funds for this confirmation.
  4. Correctly capture your debit or credit card details. We request: Name as it appears on your card, Card number, Expiration date and CVV code of your card.

Extra: American Express cards are not accepted from Argentina.

If you need more assistance you can write to

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