Help & Assistance

How to cancel your subscription?

Learn how to cancel your subscription with just two clicks. There are no cancellation fees. Start and finish whenever you want.

To cancel your subscription you must do it from the browser if you registered on our website:

  1. In the Account Settings part and click on the cancel membership button found in the Account Information part. You will be able to continue viewing the content during the billing period.
  2. After the cut-off day, you will be able to continue entering Europa+ with the registered email and password but you will not be able to see the content.
  3. If you registered from the app, you must cancel your subscription from the app:
  4. In the Account Settings part and click on the cancel membership button found in the Account Information part. You will be able to continue viewing the content during the billing period.
  5. After the cut-off day, you will be able to continue entering Europa+ with the registered email and password but you will not be able to see the content.

If you need more assistance you can write to masayuda@europamas.com

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