Help & Assistance

How to reset your password?

Learn how to reset your password. If the login page asks for a password and you don’t have one or you forgot yours, here’s how to reset it:

  1. Make sure you are logged out of your Europa+ account.
  2. Click sign in and type your username.
  3. Click on: Forgot your password?
  4. Enter the email associated with your account.
  5. Click send email.

If you are an active customer, a link will be emailed to you to set a new password. Check your email inbox for this link.

If you need more assistance you can write to