Help & Assistance

Message to our subscribers

Dear Subscriber,

We regret to inform you that Europa+ will suspend operations on December 31st, 2023. Competitive market forces have pushed our hand into making this difficult decision of pause the service we provide to you and thousands of loyal customers throughout Latin America and the Caribbean.

We thank you for being part of Europa+ and sharing with us the appreciation of European content. Thank you for choosing us when there are so many options out there. By choosing Europa+ as one of the services you use, you have validated all the work we undertook to bring you a curated option of the best European content. Thank you, thank you, thank you.

We are going to continue to diligently work to try our best to bring back the European series you have come to know and love: from A Different View, Spiral and The Unforgotten, to Mocro Maffia, Savages, and so many more. We will stay in touch and provide you with updates on how we are doing.

You can find questions and answers about your subscription, payments or refunds in this help article. If you have other questions, you can write to us at and we will be happy to assist you.

Again, Danke, Thank you, Grazie, Dziekuje, Merci, Obrigado, Gracias.

Luis Torres-Bohl, CEO
Pablo Corona, COO
The Europa + Team